Terms of Use

Agreeing to these terms

These terms are an agreement between you and Roda Production. We will publish a contact address here before Louvo is released publicly. They apply when you use the Louvo app, our website, or a page opened from a shared Louvo link. By using Louvo you accept them; if you do not, please do not use the app.

Our Privacy Policy is part of this agreement, and it describes what happens to your photograph.

Who may use Louvo

You must be at least 13 years old, and at least 16 in countries where that is the age of digital consent. If you are under 18, you may use the app only with the involvement of a parent or guardian who accepts these terms on your behalf.

You must also be able to enter into a binding contract and not be barred from doing so under any applicable law.

What Louvo actually is

Louvo generates an illustration of what a haircut might look like on you. It is a visualisation produced by an image model — not a photograph, not a prediction, and not professional advice.

• The result is an approximation. Hair behaves differently in reality than in a generated image, and the same cut looks different depending on your hair’s density and growth pattern, your face, and how it is styled on the day.
• A preview is not a promise about what a barber or stylist can achieve, how long it will take, or what it will cost.
• Talk to your stylist before committing to a cut. A preview is a good way to start that conversation and a poor way to end it.

The mannequin images in the catalog are generated, faceless models. They are not photographs of real people and are not intended to depict anyone.

Your photograph

You keep every right you have in the photo you upload. We claim no ownership of it and no ongoing licence to it.

You give us permission to process that photo for one purpose only: producing the preview you asked for. That permission lasts as long as the generation does, and the photo is deleted as soon as it finishes.

By uploading a photo you confirm that:

• it is a photo of you, or of somebody who has agreed to you using it this way;
• it is not a photo of a child, unless you are that child’s parent or guardian;
• you have the rights you need in order to upload it, and doing so breaks no law and nobody else’s rights;
• it does not contain illegal, abusive, hateful or sexual content.

You keep the previews you generate and may use and share them personally. Do not present a generated preview as a real photograph of somebody, and do not use one to impersonate, mislead, harass or embarrass anyone.

Generations and credits

One preview costs one generation. Every device gets two free generations to try the app with; after that, generations are bought in packs through the App Store or Google Play.

They are a licence, not money

A generation is a limited right to use a feature of this app. It is not currency, has no cash value, cannot be transferred, sold or exchanged, and cannot be redeemed for anything except a preview.

They do not expire

Purchased generations stay on your account for as long as the account exists and the app is available.

A failure is refunded automatically

If a generation fails, or you cancel it before it finishes, the credit returns to your balance. If a preview is generated and made available to you but your device never collects it, the credit stays spent.

They belong to your account

Free generations belong to your device. Purchased ones belong to the account you bought them on, which is why an account is required in order to buy them. Deleting your account destroys any generations left on it, and the app tells you how many before you confirm.

The store sets the price

Prices are shown by the App Store or Google Play in your own currency and may change. Payment, receipts, refunds and taxes are handled by the store under its own terms, so a refund request goes to Apple or Google rather than to us.

Nothing here limits any right you have under consumer law to a refund for something that does not work as described.

Your account

You need an account only in order to buy generations. Keep access to the email address or sign-in provider you use, because that is how the account is recovered — we cannot verify ownership any other way.

Do not share an account and do not use somebody else’s. Tell us promptly if you think somebody has got into yours. You can delete your account, permanently, in Settings.

Things you agree not to do

• Upload a photo of somebody who has not agreed to it.
• Use Louvo to create images intended to deceive, defame, harass or sexualise anyone.
• Copy, scrape, redistribute or resell our catalog imagery, our mannequin renders, or any other part of the app.
• Reverse engineer, decompile, or attempt to extract the models, prompts or keys behind the app, except as far as the law says you may.
• Access the service by automated means, or use it to build or train a competing model or dataset.
• Interfere with the service, work around the free-generation allowance, or attempt to obtain generations you have not been granted.
• Use the app in any way that breaks a law that applies to you.

We may suspend or end access to the app if these terms are broken, and we will try to tell you why unless the law prevents us.

What belongs to whom

The Louvo app, its name, its design, its catalog and every mannequin render in it belong to us or to our licensors. You get a personal, revocable, non-exclusive, non-transferable licence to use the app as it is intended, and nothing else is granted.

Your photo and the previews generated from it are yours, as described above. Sharing a look from inside the app sends an image composed on your device and a link to the haircut — never your photograph as a public page.

Availability and changes

Louvo is offered as it is and as it is available. We may change, add or remove features, update the catalog, or stop offering the app. If we discontinue it, we will give reasonable notice and make a fair arrangement for any generations you have paid for and not used.

Generation depends on services run by other companies. When one of them is unavailable a generation may fail, and when it does, your credit comes back.

No warranties

To the extent the law allows, the app is provided without warranties of any kind, express or implied, including fitness for a particular purpose, satisfactory quality and non-infringement. We do not warrant that a preview will resemble how a haircut turns out, that the service will be uninterrupted, or that it will be free of errors.

Some places do not allow certain warranties to be excluded. Where that is the case, this section applies to you only as far as the law permits, and your statutory consumer rights are untouched.

Our liability

We are not liable for indirect, incidental, special or consequential loss, or for lost profits, data or goodwill. Our total liability to you for any claim relating to the app is limited to the greater of the amount you paid us in the twelve months before the claim and fifty US dollars.

Nothing here excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

You agree to cover us against claims arising from a photo you uploaded that you did not have the right to upload, or from your use of the app in breach of these terms.

If you downloaded Louvo from the App Store

These terms are between you and us, not Apple, and Apple is not responsible for the app or its contents. The licence granted here is limited to using the app on Apple-branded devices that you own or control, as permitted by the App Store Terms of Service.

• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation at all.
• We, not Apple, are responsible for any claim that the app or your use of it infringes intellectual property rights, fails to meet a legal requirement, or gives rise to product liability or consumer protection claims.
• You confirm that you are not located in a country subject to a US Government embargo or designated as terrorist-supporting, and that you are not on any US Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Questions, support requests and complaints about the app come to us rather than to Apple. We will publish a contact address here before Louvo is released publicly.

Governing law

These terms are governed by the laws of the country in which we are established. If you are a consumer you keep the protection of the mandatory laws of the country you live in, and nothing here prevents you from bringing proceedings there.

If any part of these terms is found unenforceable, the rest continues to apply. Our not enforcing something straight away does not mean we have given it up.

Changes to these terms

We may update these terms as the app changes. When we do, we will move the date at the top, and for anything material we will tell you in the app before it takes effect. Continuing to use the app after that means you accept the new version.

Effective 2026-09-06. We will publish a contact address here before Louvo is released publicly.